Skip to content

Senior Platform and Infrastructure Engineer

  • Hybrid
    • Sarajevo, Federacija Bosne i Hercegovine, Bosnia and Herzegovina
  • Delivery

Job description

Join our team as a Senior Platform and Infrastructure Engineer!

Company overview:

We are One ZIRA Team of 200+ talented, creative minds – all together striving to make IT work. It all started in 1996 with a single, but brilliant idea, and now, 27 years later, ZIRA is a leading vendor of award-winning, world-class software products, covering full lead-to-cash process for retail and wholesale business in the telco industry. And if you ask us how we do it and what it takes, the answer at ZIRA is always the same - Nulla dies sine linea. We are proud of the trust we’ve fostered with our customers, and what sets us apart is our lightning-fast implementation of solutions through an innovative approach to software delivery. We maintain top-notch quality every step of the way, always keeping things edgy and exciting.

Position Overview:
As a Senior Platform and Infrastructure Engineer, you will autonomously tackle complex system support tasks and enhance our internal infrastructure. Leveraging your expertise in automation and system administration, you will work closely with support and development teams to optimize our environments and ensure seamless operation.

Job requirements


Key responsibilities: 

  • Conduct technical troubleshooting and provide consultation to development and support teams.
  • Manage and monitor installed systems and infrastructure to ensure optimal performance.
  • Install, configure, test, and maintain operating systems, application software, and system management tools.
  • Introduce and integrate new technologies into existing server environments.
  • Monitor and test application performance for potential bottlenecks, collaborating with developers to implement solutions.
  • Create and maintain technical documentation, including system diagrams and operational procedures.
  • Optimize the company’s computing architecture and implement automation tools and frameworks (CI/CD pipelines).
  • Build tools to reduce errors and enhance the customer experience.
  • Identify automation needs and implement solutions within internal infrastructure and client environments.

  • Qualifications:


    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • Work experience (5+ years) as a DevOps Engineer or in a similar software engineering role.
    • Strong understanding of operating systems (process, thread management, virtual memory, file systems, networking).
    • Experience in installing, configuring, and troubleshooting Linux and Unix-based environments (mandatory).
    • Working knowledge of relational databases and SQL.
    • Experience in administering and tuning application stacks (e.g., Docker, REST services, Nginx, Apache, Java, HAproxy, Postgres, Oracle, Nagios, Prometheus, Grafana).
    • Proficiency in leveraging CI/CD tools (e.g., Jenkins, Ansible) for automating testing and deployment.
    • Solid scripting skills in BASH and/or Python.
    • General understanding of IP routing and troubleshooting.
    • Familiarity with Microservices architecture and DevOps practices.
    • Cloud experience, preferably with AWS or GCP, is a plus.
    • Strong problem-solving attitude and a collaborative team spirit.


    What’s in it for you?

    As you move through the interview process, we’ll share all the details about our benefits and career development opportunities. Here are some key highlights:

    • A collaborative, flexible, and respectful work environment
    • Competitive salary with opportunities for growth
    • Private health insurance
    • Hybrid work options for a better work-life experience and balance
    • Access to any ZIRA office worldwide based on business needs
    • Personal education budget to support your professional development
    • A commitment to diversity and inclusion, with a diverse team and active engagement in social and charitable initiatives
    • Gym membership reimbursement to support your well-being
    • Access to innovative technical tools and technology

    At ZIRA, we’re dedicated to fostering both personal and professional growth. We go beyond the basics, offering a supportive environment that includes sports and recreational activities, as well as generous overtime compensation. Our comprehensive approach ensures a fulfilling experience for every member of the ZIRA team.

    Join ZIRA’s talent network and let’s innovate and create together.

    or