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IT/System Administrator

  • On-site, Hybrid
    • Sarajevo, Federacija Bosne i Hercegovine, Bosnia and Herzegovina

Job description

About us

ZIRA Group is a company of passionate professionals dedicated to building advanced IT solutions. With nearly three decades of experience, we continuously develop and implement technologies that drive progress locally and globally. By combining expertise with a global outlook, we tackle challenges head-on to create a meaningful impact—both within our team and for our clients.

Join our team as an IT/System Administrator!

In this role, we’re looking for a responsible individual we can trust with equipment maintenance and system access; someone who approaches technical tasks with care and diligence while providing clear, high-quality support to users.

Job requirements

Main responsibilities:

  • Perform maintenance and troubleshooting of computers, printers, and other office equipment

  • Provide technical support to users both on-site and remotely

  • Manage network access, user accounts, and security configurations

  • Install, configure, and update software and operating systems

  • Maintain detailed records of technical interventions and equipment status

  • Coordinate with external IT vendors and service providers to ensure timely resolution of issues

  • Support operations across multiple company locations as required

  • Execute additional IT-related duties as needed


Required skills:

  • Secondary or higher education degree in Information Technology or a related technical discipline

  • Foundational knowledge of Windows operating systems and network principles

  • Preferred experience with Microsoft 365, Active Directory, and remote support tools

  • Strong attention to detail, self-motivation, and effective technical communication skills

  • A valid Category B driver’s license is an asset

  • Proficiency in English is advantageous

What’s in it for you? 

As you move through the interview process, we’ll share all the details about our benefits and career development opportunities. Here are some key highlights:

  • A collaborative, flexible, and respectful work environment

  • Competitive salary with opportunities for growth 

  • Private health insurance

  • Hybrid work options for a better work-life experience and balance

  • Access to any ZIRA office worldwide based on business needs

  • Personal education budget to support your professional development

  • A commitment to diversity and inclusion, with a diverse team and active engagement in social and charitable initiatives

  • Gym membership reimbursement to support your well-being

  • Access to innovative technical tools and technology 
     

At ZIRA, we’re dedicated to fostering both personal and professional growth. We go beyond the basics, offering a supportive environment that includes sports and recreational activities, as well as generous overtime compensation. Our comprehensive approach ensures a fulfilling experience for every member of the ZIRA team. 
 
Join ZIRA’s talent network, and let’s innovate and create together.

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