
IT/System Administrator
- On-site, Hybrid
- Sarajevo, Federacija Bosne i Hercegovine, Bosnia and Herzegovina
Job description
About us
ZIRA Group is a company of passionate professionals dedicated to building advanced IT solutions. With nearly three decades of experience, we continuously develop and implement technologies that drive progress locally and globally. By combining expertise with a global outlook, we tackle challenges head-on to create a meaningful impact—both within our team and for our clients.
Join our team as an IT/System Administrator!
In this role, we’re looking for a responsible individual we can trust with equipment maintenance and system access; someone who approaches technical tasks with care and diligence while providing clear, high-quality support to users.
Job requirements
Main responsibilities:
Perform maintenance and troubleshooting of computers, printers, and other office equipment
Provide technical support to users both on-site and remotely
Manage network access, user accounts, and security configurations
Install, configure, and update software and operating systems
Maintain detailed records of technical interventions and equipment status
Coordinate with external IT vendors and service providers to ensure timely resolution of issues
Support operations across multiple company locations as required
Execute additional IT-related duties as needed
Required skills:
Secondary or higher education degree in Information Technology or a related technical discipline
Foundational knowledge of Windows operating systems and network principles
Preferred experience with Microsoft 365, Active Directory, and remote support tools
Strong attention to detail, self-motivation, and effective technical communication skills
A valid Category B driver’s license is an asset
Proficiency in English is advantageous
What’s in it for you?
As you move through the interview process, we’ll share all the details about our benefits and career development opportunities. Here are some key highlights:
A collaborative, flexible, and respectful work environment
Competitive salary with opportunities for growth
Private health insurance
Hybrid work options for a better work-life experience and balance
Access to any ZIRA office worldwide based on business needs
Personal education budget to support your professional development
A commitment to diversity and inclusion, with a diverse team and active engagement in social and charitable initiatives
Gym membership reimbursement to support your well-being
Access to innovative technical tools and technology
At ZIRA, we’re dedicated to fostering both personal and professional growth. We go beyond the basics, offering a supportive environment that includes sports and recreational activities, as well as generous overtime compensation. Our comprehensive approach ensures a fulfilling experience for every member of the ZIRA team.
Join ZIRA’s talent network, and let’s innovate and create together.
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