Business Analyst

 About us 

ZIRA Group is a company of passionate professionals dedicated to building advanced IT solutions. With nearly three decades of experience, we continuously develop and implement technologies that drive progress locally and globally. By combining expertise with a global outlook, we tackle challenges head-on to create a meaningful impact—both within our team and for our clients. 

Join our team as a Business Analyst! 

We believe in trust, collaboration, and accountability. Our people work together toward shared goals, supporting one another along the way. Thanks to the dedication of our team, we’ve recently secured new accounts and taken on some exciting projects. And we’re growing fast. That’s where you come in. If you're looking to make your mark in technology and be part of a fast-growing, product-oriented BSS company—this is the place. 

As a Business Analyst at ZIRA, you’ll work closely with project teams to analyze client needs and deliver smart solutions that solve real business challenges. Your role will be key in driving efficiency, innovation, and growth—both for our clients and within ZIRA. You’ll be involved in every stage of the engagement: analyzing, discussing, refining, and testing processes to ensure we’re delivering the best possible outcomes. You’ll work alongside brilliant, driven colleagues—and receive ongoing training, mentorship, and support to help you grow. 

Key responsibilities: 

• Analyze business requirements and their impact on processes and products 

• Collaborate with business users and technical teams across all levels 

• Ensure that solutions align with business goals 

• Map and document current and future business processes 

• Work with engineers to define and design solutions 

• Prepare reports on analysis and testing activities  

• Conduct various tests and log results/issues 

Required skills: 

• BSc degree in IT, Telecommunications, MIS, or a related field 

• Familiarity with frameworks and test automation processes 

• Strong understanding of the Software Development Lifecycle (SDLC) 

• Knowledge of telecom industry processes is a plus 

• Curiosity and a drive for continuous learning 

• Excellent communication skills, both client-facing and internal 

• Comfort working in Agile/Scrum environments 

• Proficiency in English (spoken and written) 

• Willingness to travel 

What’s in it for you? 

As you move through the interview process, we’ll share all the details about our benefits and career development opportunities. Here are some key highlights: 

• A collaborative, flexible, and respectful work environment 

• Competitive salary with opportunities for growth 

• Private health insurance 

• Hybrid work options for a better work-life experience and balance 

• Access to any ZIRA office worldwide based on business needs 

• Personal education budget to support your professional development 

• A commitment to diversity and inclusion, with a diverse team and active engagement in social and charitable initiatives 

• Gym membership reimbursement to support your well-being 

• Access to innovative technical tools and technology 

At ZIRA, we’re dedicated to fostering both personal and professional growth. We go beyond the basics, offering a supportive environment that includes sports and recreational activities, as well as generous overtime compensation. Our comprehensive approach ensures a fulfilling experience for every member of the ZIRA team. 

Join ZIRA’s talent network and let’s innovate and create together.